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Customer Service/ Floating Store Manager

Job Description

We are looking for an individual that is motivated, honest, dependable and seeking a career opportunity.


Complete Cash?is a growing title pawn company that offers competitive wages, bonus structures, and benefits. We currently have openings for full time?Customer Service?Representative?/Floating?Store?Manager.


The store hours are Mon, Tues, Thur, Friday 9:30am-6pm, Wednesday and Saturday 9:30am-2pm, Closed Sundays.


JOB RESPONSIBILITIES:




  • Strong organizational and time management skills


  • Build rapport with customers to establish customer network


  • Processing loans and taking payments


  • Complete monthly reports, filing, and inventory


  • Accurately determine loan values based off of a comprehensive vehicle appraisal


  • Maintain a clean store and surrounding lot area and report any concerns to management


  • Inspect and record condition of vehicles at check in and check out


  • Demonstrate resourcefulness and ability to take initiative in completion of projects


  • Increase store profitability through customer relationship development, community involvement, marketing and building new business sources



BENEFITS:




  • Competitive total compensation including bonus opportunities


  • PTO


  • 401(k) including company match


  • Health Insurance


  • Life Insurance


  • Aflac Policies




JOB REQUIREMENTS:




  • Prior title pawn experience a plus


  • Banking, and/or collections experience


  • Supervision/management experience a plus


  • Proficient and professional communication skills


  • Computer knowledge


  • Position requires passing a background check


  • Ability to work store hours of operation, including Saturdays


  • Smart Phone required


  • Reliable Transportation





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